American Express (NYSE: AXP)

Q1 2025 Financial Analysis | April 22, 2025

Executive Summary

American Express Company has reported its financial results for the first quarter of fiscal year 2025, ended March 31, 2025. The company delivered strong performance with $17.0 billion in revenue, up 7% year-over-year (8% FX-adjusted), and earnings per share of $3.64, up 9% year-over-year. This report analyzes American Express's financial performance, key drivers, and future outlook based on the company's latest quarterly report.

Q1 2025 Highlights

Revenue of $17.0 billion, up 7% YoY (8% FX-adjusted, 9% excluding leap year impact)
Net income of $2.6 billion, up 6% YoY
Diluted EPS of $3.64, up 9% YoY
Billed business (Card Member spending) of $387.4 billion, up 6% YoY
Maintained full-year guidance for 8-10% revenue growth and EPS of $15.00-$15.50

Financial Performance

Revenue
$17.0B
↑7% YoY
Net Income
$2.6B
↑6% YoY
Diluted EPS
$3.64
↑9% YoY
Billed Business
$387.4B
↑6% YoY
Expenses
$12.5B
↑10% YoY
Net Write-off Rate
2.1%
Flat YoY

American Express reported strong financial results for Q1 2025, with revenue reaching $17.0 billion, up 7% year-over-year (8% FX-adjusted). When excluding the leap year impact, FX-adjusted revenue growth was 9%. Net income increased 6% to $2.6 billion, while diluted EPS grew 9% to $3.64, benefiting from the company's ongoing share repurchase program, which reduced average diluted common shares outstanding by 3% year-over-year.

Business Drivers

Revenue Growth Drivers

Higher net interest income supported by growth in revolving loan balances
Increased Card Member spending, up 6% year-over-year
Continued strong card fee growth

Expense Factors

Higher variable customer engagement costs driven by increased Card Member spending
Prior year benefit from Membership Rewards model enhancements
Increased usage of travel-related benefits

The company's revenue growth was primarily driven by three key factors: higher net interest income supported by growth in revolving loan balances, increased Card Member spending, and continued strong card fee growth. Card Member spending continued to grow at a solid pace, up 6% year-over-year, or 7% when excluding the leap year impact. Consolidated expenses increased 10% to $12.5 billion, primarily due to higher variable customer engagement costs, the absence of a prior year benefit related to Membership Rewards, and increased usage of travel-related benefits.

Credit Performance

Provisions for Credit Losses
$1.2B
↓7.7% YoY
Net Write-off Rate
2.1%
Flat YoY
Q1 2025
Net Reserve Release
Q1 2024
Net Reserve Build

Consolidated provisions for credit losses were $1.2 billion, down from $1.3 billion a year ago. The decrease reflected a modest net reserve release during the quarter compared to a net reserve build a year ago, partially offset by higher net write-offs driven by growth in Total loans and Card Member receivables. The first-quarter net write-off rate remained stable at 2.1%, flat year-over-year, demonstrating the company's strong credit performance and the resilience of its premium customer base.

Progress Toward 2025 Full-Year Guidance

Revenue Growth

Q1 FX-adjusted Revenue Growth: 8%

8%

Full-Year Guidance: 8-10%

8%
10%

EPS

Q1 EPS: $3.64

$3.64

Full-Year Guidance: $15.00-$15.50

$15.00
$15.50

Based on the steady spend and credit trends seen to date and the current economic outlook, American Express is maintaining its full-year guidance for revenue growth of 8% to 10% and EPS of $15.00 to $15.50, in line with the ranges provided in January. The Q1 results show the company is on track to meet its full-year targets, with FX-adjusted revenue growth of 8% aligning with the lower end of the full-year guidance range.

Outlook & Strategy

Strengths & Opportunities

+
Strong premium customer base driving consistent spending
+
Solid customer retention rates
+
Continued demand for premium products
+
Stable credit performance with net write-off rate of 2.1%

Focus Areas

Managing the company for the long term
Backing customers and colleagues
Exercising disciplined expense management
Strategic investments in the business

Management Perspective

"We delivered strong results during the first quarter, reflecting the power of our premium customer base. Our performance across key areas, including Card Member spending, customer retention, demand for our premium products, and credit performance, continued to be strong across our customer base, consistent with and in many cases better than what we saw in 2024."

— Stephen J. Squeri, Chairman and Chief Executive Officer

Conclusion

Q1 2025 Performance

  • Revenue growth of 7% (8% FX-adjusted, 9% excluding leap year)
  • EPS growth of 9% to $3.64
  • Card Member spending up 6% (7% excluding leap year)
  • Stable credit performance with net write-off rate of 2.1%

Strategic Focus

  • Continued investment in premium card products and services
  • Disciplined expense management
  • Maintaining strong credit quality
  • Ongoing share repurchase program reducing share count

Summary

American Express delivered strong first-quarter results that demonstrate the resilience and strength of its premium business model. With solid revenue growth, stable credit metrics, and a focus on disciplined expense management, the company is well-positioned to meet its full-year guidance. The continued focus on backing customers with differentiated products and services, along with strategic investments in the business, supports American Express's long-term growth strategy as a global, premium payments and lifestyle brand.

Disclaimer: This analysis is for informational purposes only and does not constitute investment advice. Investors should conduct their own due diligence or consult a licensed financial advisor. The information presented is based on American Express's Q1 2025 earnings report and may not reflect subsequent developments.
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